Ronald Shaheen
Senior Dispatcher
Value Delivered
Ron's responsibilities, as part of the operations team, are to provide our customers with quality customer service, meet their requirements, build strong relationships that help ensure repeat business and referrals, and be prompt and efficient in his work.
He works with our field service technicians and our sales department to coordinate requests for services from our customers.
Expertise
Ron has been in the service industry since 1970. He has held positions in branch office management, service management, and customer relations management in consumer and commercial service businesses. He has been employed by EMCOR Services Northeast since May 1990.
Ron holds an associate degree in business administration from Johnson and Wales University in Providence, Rhode Island. He also served in the United States armed forces in Vietnam and is an active member of the American Legion.
The Personal Side
In his spare time, Ron enjoys playing golf and working outdoors around the house. He likes watching NASCAR, the Boston Red Sox, and the New England Patriots. He also performs volunteer work for the American Legion.