boston, ma

Boston Public Library

Daily reports and a computerized management system help library staff keep close tabs on the status of maintenance and service projects.

Boston Public Library

Value Delivered

EMCOR Services Northeast (ES Northeast) provides on-going HVAC, plumbing, and electrical systems maintenance and service to the Boston Public Library. These services have allowed the library to continue to meet its objectives:

  • Providing a consistently comfortable and productive work environment at all its facilities
  • Maintaining reliable telecommunications system operation
  • Preserving a historic national landmark, as well as numerous historic books and artifacts

Our team’s impact extends well beyond the main Boston Library building itself. We provide the same facility HVAC and mechanical/electrical/plumbing (MEP) maintenance and management services to the library's 27 neighborhood branches. To help ensure that this work is performed to the firm's highest quality standards, our senior facility management team conducts monthly quality control inspections at these Massachusetts neighborhood sites.

Client Objectives

The library’s objectives include ensuring the reliable and productive operation of its HVAC, plumbing, electrical, and telecommunications systems, including the critical systems that preserve historic books and artifacts, and to maintain their branch locations at the same quality level.


ES Northeast provides a staff of 12 HVAC and MEP technicians to repair and maintain the library's vital building and operating systems. The facilities maintenance and management team, which is available on-site for two daily shifts, as well as weekends and holidays, reports directly to the library on a daily basis. A facility team supervisor manages account activities and helps to ensure that all work is handled in a prompt, efficient, and professional manner.

Our experts also operate the library's computerized facility maintenance management system. This system manages and monitors preventive maintenance tasks and maintains historical data regarding the library's mechanical systems.

Client Background

Established in 1848, the Boston Public Library was the first publicly supported municipal library in America, the first public library to lend a book, the first to have a branch library, and the first to have a children's room.